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For more information on
Tears Again advanced Liposome Spray
or to place an order,
call us at (800) 233-5469
or visit us at www.ocusoft.com

OCuSOFT, Inc.
P.O. Box 429
Richmond, Texas
77406-0429
Phone (800) 233-5469
Fax (281) 232-6015

www.ocusoft.com

Terms & Conditions:
NO DOLLAR OR UNIT MINIMUM. Product availability and pricing are subject to change without notice. All products backordered will be shipped as they become available without customer contact unless previously cancelled by customer. Purchasers must be appropriately licensed. OCuSOFT, Inc. assumes no liability for purchaser or user compliance with state laws or review of professional or product literature. OCuSOFT, Inc. accepts payment by American Express, Master Card, Visa or Discover.

Return Goods Policy:
Prior to returning products, a Return Goods Authorization (RGA) number must be obtained by contacting OCuSOFT, Inc. Customer Service Department. Please have the following information available when calling for an RGA number: customer name, invoice number, date of invoice, lot number, and nature of problem. RGA numbers are valid for thirty (30) days after issue. This number must be visible on the address label. Unauthorized returns will be refused. For Credit to Be Given:
• All instruments must be returned within 30 days of initial purchase in order to issue full credit or replacement.
• Products must be in original unopened packaging and in same condition as when shipped. • Product must not have expired.
• Return must include a copy of invoice or be accompanied with an invoice date and number.
• Return must be within six months of invoice.Product must not have been purchased on Monthly Special or on any other offer featuring short dated product.
• Product must not have been a special order item. All returns must have an RGA number on the address label to be eligible for credit and must be returned by UPS Ground or insured mail (or you must assume the risk of loss or damage during shipment). OCuSOFT, Inc. does not issue credit for returns not received by OCuSOFT, Inc. and is not responsible for tracking returned products. OCUSOFT, Inc. will not reimburse FED EX or any overnight express costs.

Ship To:
OCuSOFT RETURNS
DEPT RGA #________
1416 Radio Lane
Rosenberg, TX 77471